2013년 6월 30일 일요일

소비자행동론 Consumer Knowledge(영문)

소비자행동론 Consumer Knowledge(영문)
[소비자행동론] Consumer Knowledge(영문).pptx


목차
The Importance of Consumer Knowledge
Types of Consumer Knowledge
Sources of Consumer Knowledge
The Benefits of Understanding Consumer Knowledge


본문
Sources of consumer knowledgecan be classified along two major dimensions

Personal versus Impersonal
: Whether or not the knowledge source is
another human being
(2) Business-controlled versus
Non-business-controlled
: Whether or notthe knowledge source
originates from the business community

Consumers have more faith in knowledge sources that are not attempting to make a profit frombusiness.

This holds especially true for personal sources of knowledge that are not controlled by business.

Implications for Business
Gauging the product’s positioning success
Identifying purchase barriers
Discovering new uses
Gauging the severity of competitive threats
Enhancing the effectiveness of customer recruitment activities
-Implications for Public Policy



본문내용
n search.
Knowledgeable consumers have a greater chance of making better choices than their less knowledgeable counterparts.
The Importance of Consumer Knowledge

The Importance of Consumer Knowledge

Brand association
the linkages in memory between the brand and other concepts.
The study for sports shoes
recommend the brand to others
purchase brand extensions
pay a higher price for the brand
Perc
 

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